What if I need to close my account?

If your account was moved over to Apartments.com, but you're no longer making payments and would like to close your account, please write to us at rentpayments@apartments.com and we can get your account closed for you.

To close your Cozy account, click on this link to go to your Settings, and then click "Close Account': https://home.cozy.co/app/#!/preferences/account

If you've sent payments through Cozy, we recommend downloading your payment history before closing your account: https://helpdocs.cozy.co/article/308-how-do-i-download-a-record-of-my-payment-history

Once your account is closed, you won't be able to access that information.

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