Cozy + Apartments.com: Answers to your top questions
I wasn't moved to Apartments.com. What should I do next?
If you're a landlord managing residential rentals, you can set up your properties on Apartments.com for free. Apartments.com's payments were built on Cozy's foundation and have a lot of the same features.
If you're a renter and were notified that Cozy payments ended, you should contact your landlord and figure out how you're going to pay them going forward.
My Cozy account was migrated to Apartments.com. Where can I log in?
Check your email for instructions on how to get started with your new account or visit Apartments: Welcome from Cozy
Why did you move to Apartments.com?
Cozy joined the Apartments.com team back in 2018. Since then, our team has been hard at work building tools for property managers including payments built on Cozy's foundation, legal leases, and comprehensive applications and tenant screening. It doesn't make sense for us to maintain two similar platforms, so we're moving over to Apartments.com so we can focus our efforts on building tools that help property owners, managers, and renters.
What’s the difference between Apartments.com and Cozy?
Cozy and Apartments.com have come together to bring landlords the next generation of FREE online rental management tools:
- Fast payments built on Cozy’s foundation
- Rental listings that get placed on five leading websites in the Apartments.com network (more leads with view counts!)
- Applications that help landlords adhere to Fair Housing best practices, and include credit, criminal, and eviction reports from TransUnion™
- Legal leases that are compliant with local laws, with e-signing (NEW)
How do I export my Cozy data?
You can download your expenses and payment data into a file format. If you have an active screening report, those will also be available through the new Cozy home page.
Applications, listings, maintenance requests, files, and conversations in Cozy won't be available, but if you message our team we may be able to help.