How do I access my data?

At Cozy, we take your security and privacy very seriously. We adhere to the highest industry standards and continually update our security practices to ensure that your information is safe.

Per our Terms of Use:

We won’t share your individual user or property information except as necessary to provide the Service or as otherwise described in these Terms of Use. We may share data with third parties for other purposes only in aggregated, anonymized form.

We won't sell your information to other parties and a copy of your user data can be accessed by following these steps:  

  1. Log into your Cozy account
  2. Click on your name in the upper right of the dashboard menu, and select Settings
  3. Select the Account tab
  4. Click on the "Download a copy of your stored user data" link

Account tab that has a link to close an account at the bottom of the page

Tip: You can open a JSON file by using:

  • TextEdit if you use Mac OS X
  • Notepad if you use Windows

If you plan on closing your account, we recommend downloading a copy of your user data as well as your transaction history if you've sent or received any payments on Cozy.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still stuck? How can we help? How can we help?