How do I change my Auto Pay?

(For renters)
First, go to your Payments tab and select  Edit under 'Auto Pay: On':

tenant's payment dashboard

On your Auto Pay page, you can make changes in 3 spots:

  • Rent payment amount

  • Date to send your automatic payment

  • Turn off Auto Pay which will stop future monthly automatic payments


To change the payment amount:

  1. Change the 'Amount' field to your new rent payment amount
  2. Set the 'Send payment on' date to the first day you'd like to make this payment (and set a last payment date if you'd like)
  3. Click Save changes

To skip or change the payment date:

  1. In the 'Send payment on' box, select any date in the future when you'd like to start paying through Cozy again.
  2. Click Save changes


To cancel an upcoming payment:

  1. Click Turn off
  2. An 'Auto payments are off' confirmation will pop up,

Tip: Turning off your Auto Pay won't stop any in-progress payments but will cancel all future payments.

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