How can I contact a potential landlord?

(For renters)

Your Inbox is the central location for messages exchanged between you and potential landlords in Cozy. It's intended to make the process of applying to a property easier and more efficient.

If you find an active Cozy listing and want to contact the landlord before applying, you can start a conversation right from that page. All you need to do is click “Send a message” to get started. From there, you’ll be prompted to write your message to the landlord. Once you’re ready to send it, click “Send message.”

You can review your conversations at any time by clicking “Inbox” on the side menu. Within each conversation, you'll find details from the property listing, and a button that links you back to your application to review or complete. When you receive a response from a landlord, you'll receive an email from Cozy letting you know.

As a reminder, please proceed with caution if you receive requests to make payments or sign leases for places you haven’t yet seen in person. Do not share secure information through a message in Cozy. Contact support directly at if you have issues with any messages.

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