How do payments work in Cozy?

Cozy allows renters to make payments with their debit or credit card, or by sending ACH payments directly from their checking account. Our payments partner securely handles all of our processing, sending renter’s payments right to their landlord’s checking account. We don’t collect or hold funds.


ACH Payments: 

  • No transaction fees
  • Renters need to verify their bank account, which usually takes 2 days.
  • Payments are deposited in about 5 business days after the send date.
  • If Express Payouts are enabled, payments will deposit in 3 business days.


Typical ACH Payment Time:

(5 business days)

ACH payment times

ACH Payment Time with Express Payouts: 

(3 business days)

Express payout payment times

Card Payments: 

  • 2.75% transaction fee, paid by renters.
  • We accept Visa, MasterCard, or Discover credit or debit cards. 
  • Renters can add cards and make payments immediately.
  • Payments are deposited in about 2 business days after the send date.

Card Payment Time: 

(2 business days)

Card payment times

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