What payment emails does Cozy send to my tenant?
(For landlords)
When you invite your renters to pay rent through Cozy, we make sure to keep them in the loop about their rent payments.
Here are the standard payment emails we send renters:
- Invitation to pay through Cozy
- Your rent is due soon. Let's set up your payments! (To renters who need to schedule a payment)
- Reminder: your rent payment is coming up. (To renters who have scheduled a payment)
- Your payment is on its way
If you've set up automatic late fees, we'll also send your renter these emails if they still need to pay.
If you add a Bill or Credit to Cozy, we'll send them an email to let them know:
Invitation to pay through Cozy
When you add a renter to make payments through Cozy, we'll send them an invite to set up payments.
Your rent is due soon. Let's set up your payments!
Reminder: your rent payment is coming up
If your tenants have Auto Pay set up, we'll send them an email reminder about their upcoming scheduled payment. They'll have the chance to make any changes to their payment before it starts processing.
Your payment is on its way
Once your renter's payment starts processing, we'll send them an email with the payment details.
Rent is due today. Avoid a late fee.
If you've set up automatic late fees, we'll send your renter a reminder email the day rent is due.
A late fee has been added
If you've set up automatic late fees, we'll send your renter an email letting them know a late fee was added.
Your landlord made changes to your rental
When you add a Bill or Credit to the ledger, or change the start or end date on the lease, we'll send your renter an email that same day to let them know what's changed and what steps they'll need to take.
