What if my tenant pays with a check or money order?

(For landlords)

You can record a payment received outside of Cozy from your Payments page. To get started:

1. Click Offline Payment

2. Enter:

  • a memo
  • the amount
  • the date you want the transaction to apply to your ledger (note: the offline payment will appear immediately, but the balance won't be affected until this date.)

3. Click Record Offline Payment

See these steps in action: 

Note: Offline payments should have a corresponding bill. If you're missing a bill, you can find steps on how to manually add a bill here.
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us