How do I change the rent amount or due date in Cozy?

(For landlords)

To change the monthly rent amount or due date:

  1. Go to your Payments page
  2. Select the unit that you'd like to change
  3. Click on the "Rental Details" tab
  4. Click “Edit” next to either “Rent” or “Deposit and Move-In”
  5. Change the amount or the due date
  6. Click "Save"

Note: These changes take about 30 minutes to post to your Cozy ledger. Once a change is posted, we’ll send an email to your renters to let them know that you’ve changed the Rental Details so they can log in and update their payments.

To edit individual charges:

  1. Go to the Transactions tab for your rent collection
  2. Click on the charge you want to edit to expand it and view the full details
  3. Click “Edit” to make your changes
  4. Click "Save"
Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us