How do I change the rent amount or due date in Cozy?

(For landlords)

You can edit your rent collection setup in Cozy at anytime. When you make a change, we'll email your renter to let them know and help them update their scheduled payments.

To change the recurring monthly rent amount or due date:

  1. Go to your Payments tab
  2. From the drop-down menu, select "Current & Upcoming"
  3. Click on the "Rental Details" link at the bottom of the unit you'd like to change.
  4. Click “Edit” next to “Rent”
  5. Change the amount or the due date
  6. Click "Save"

Note: These changes take about 30 minutes to post to your Cozy ledger. Once a change is posted, we’ll send an email to your renters to let them know that you’ve changed the Rental Details so they can log in and update their payments.

To edit individual bills:

  1. Go to the Payments tab and select the unit you'd like to change.
  2. On your Transactions page, click on the bill you want to edit and view the full details
  3. Click “Edit” to make your changes
  4. Click "Save"

Expanded bill, with option to edit the completed bill

Keep in mind that anytime you change what's due and when, your renter also needs to update any payments they've scheduled. It only takes them a few minutes. Learn how renters change their recurring rent amount and the change the day they pay each month

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