How do I stop all of my payments?

(For renters)

To remove any pre-scheduled payments on Cozy:

  1. Navigate to your Payments tab
  2. Select Rental Details.
  3. Click the red Stop all payments button on the right.

Note: Stopping all payments won't cancel any in-progress payments or disable your ability to schedule payments– it'll just remove any pre-scheduled automatic or one-time payments which prevents them from processing. 

rental details page on tenant account

Tip: If you'd like to send payments again after clicking on Stop all payments, you can do that anytime by scheduling a one-time payment.

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