When will my landlord receive my payment?
Once your payment starts processing on Cozy, the status will change from "scheduled" to "in-progress" and you can see when your landlord will receive it!
First, go to your Payments tab then click and expand the payment line item. An "Estimated Arrival" date will appear:
How long do payments take?
- ACH payments take around 5 business days to post to your landlord's bank.
- Card payments take around 2-3 business days to post to your landlord's bank.
Tip: If the payment is taking too long to send, your payment may be processing over a weekend or on a holiday which aren't considered business days.
Why hasn't any money been taken out yet?
ACH processing can vary a bit between banks, but most customers see their payment debited from their checking account after 1 business day.