How do I make a one-time payment?
You can make a one-time payment to your landlord at any time. One-time payments are great for things like utility bills or late fees, or if you need to apply a credit to a payment.
To set a one-time payment up:
- Navigate to your Payments page
- Click "Make a payment"
- what the payment is for
- the amount you're paying
- the date we should start processing your payment
- the account you'd like to pay out of
- Click "Schedule Payment"
Once your payment has been scheduled, it will appear under “Upcoming” on your Payments page. Same-day payments will normally appear in the "Upcoming" section for about 1-2 hours before they start processing. When the payment starts, we’ll notify you and your landlord by email, and the payment will then appear under "In-Progress."
In progress and completed payments are reflected in the "Due Today" balance on your ledger.