How do I verify my bank account?
First, you'll need to add a bank account to Cozy. If you link your bank account to Cozy using your online bank login, it'll be automatically verified. We don't support logins for all banks right now, so you might need to enter in your account and routing number to link your account.
If you added your bank account manually using your account and routing number, we'll send two small deposits (both less than $1) to your account. Deposits typically take anywhere from 1-3 business days to appear in your account. This is a security measure that helps us ensure your payment account information is correct and the bank account truly belongs to you.
Once you know the amounts of your deposits:
- Navigate to your Banks & Cards page
- Click "Verify Amounts" under the bank account details
- Choose the amounts of the two deposits we sent from the drop down menus
- Click "Verify Amounts" button
If you only see one deposit (or none at all) after that 3rd business day, contact your bank to help locate them. Sometimes banks hide or combine amounts this small.
Note: You only have 10 attempts to verify, so guessing amounts will affect your ability to verify correctly. If you're sure you are entering the right amounts, and it is still not working, email support@cozy.co.