How do I change the rent amount or due date?

To change the monthly rent amount or due date:

  1. Navigate to your "Payments" page
  2. Select the unit that you'd like to change
  3. Click on the "Details" tab
  4. Click “Edit” next to either “Rent” or “Deposit and Move-In”
  5. Change the amount or the due date
  6. Click "Save"

Note: These changes take about 30 minutes to post to your Cozy ledger. Once a change is posted, we’ll send an email to your renters to let them know that you’ve changed the lease terms, so they can log in and update their payments.

To edit individual charges:

  1. Navigate to the Transactions tab for your rent collection
  2. Click on the charge you want to edit to expand it and view the full details
  3. Click “Edit” to make your changes
  4. Click "Save"

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